Both Victim Satisfaction and Public Perception Surveys are conducted via a telephone interview.
Our Victim Satisfaction Surveys are conducted by Leicestershire Constabulary.
Our Public Perception surveys are conducted by a market research company called Swift Research Ltd, based in West Yorkshire. The force has worked with this company since April 2014, following the results of a tender process. Prior to working with Swift Research Ltd, the Constabulary worked for a number of years with another company based in Devon.
Further information about each survey and the processes adhered to can be found below: