Data Protection

The Data Protection Act 1998 controls how your personal information is used by organisations, businesses or the government.

Data Protection Principles

Everyone responsible for using data has to follow strict rules called Data Protection Principles. We must make sure the information is:

  1. Processed fairly and lawfully
  2. Processed for limited purposes
  3. Adequate, relevant and not excessive
  4. Accurate and up-to-date
  5. Not kept longer than necessary
  6. Processed in accordance with the data subject's rights
  7. Secure
  8. Not transferred to countries outside the European Economic Area (EEA) without adequate protection.

People who want to emigrate to, or obtain a visa for, a number of countries, including Australia, Belgium, Canada, Cayman Islands, New Zealand, South Africa or the United States of America, require a Police Certificate. The certificate details whether or not the applicant has a criminal record in the United Kingdom and is required as part of the visa process by the respective high commission or embassy.

Certificates can only be processed by the ACPO Criminal Records Office (ACRO) and applications should not be returned to Cheshire Constabulary.

Apply for Police Certificates

You can apply for Police Certificate online or by post.

Information about how to apply for Police Certificates.

It is evident that there are significant attempts to obtain money fraudulently from the insurance industry and this is a criminal matter. The Association of Chief Police Officers (ACPO) and the Association of British Insurers (ABI) work together to address this problem. A 'memorandum of understanding' is in place to facilitate the exchange of information between ACPO and the ABI, which adheres to strict guidelines to ensure data protection compliance.

Insurers may request information from the police about a reported crime/loss of property, where the insurer has a specific reason to check a related insurance claim. The insured person must, in most cases, give their consent to the release of the information, and can also have a copy of the information which is supplied to their insurance company.

Cand the ABI memorandum of understanding

Making a request

Please forward all requests via the NPCC/ABI-MOU to:

Data Protection Compliance Officer
Information Management
Cheshire Constabulary
Clemonds Hey
Oakmere Road

You can apply for the deletion of records from the Police National Computer (PNC), National Fingerprint Database (IDENT1) and the National DNA Database (NDNAD) under the ‘Record Deletion Process’ as defined in guidance issued by the National Police Chief's Council in the document 'Deletion of Records from National Police Systems'

For further information, please visit ACRO.

If you were involved in a collision and you require third party details or any further information, please dial 101 now and ask to be put through to the Local Tasking Officer for your area.

Solicitors and Insurance Companies

If you are a firm of solicitors or an insurance company requiring information regarding a road traffic collision please either email us at or write to us at:

Collisions Disclosures
Criminal Justice

1st Floor
Cheshire Constabulary HQ
Clemonds Hey
Oakmere Road

Cheshire Constabulary will only service requests for information such as this when received in writing.  Please enclose a cheque for £33.10 for the initial search/administration fee.  Upon receipt of the fee, a search will be made of the records.  If the search is positive, the details you are entitled to receive will be supplied to you after our 4 – 5 week process period.

Please make your cheque payable to The PCC for Cheshire.

Further fees may be payable depending on results found.

Important: All cheques for the incorrect amount or payee will result in the request being returned to the sender.

If you are requesting an update for a letter or cheque that you have previously sent to us please send an email on: