Data Protection

The Data Protection Act 1998 controls how your personal information is used by organisations, businesses or the government.

Data Protection Principles

Everyone responsible for using data has to follow strict rules called Data Protection Principles. We must make sure the information is:

  1. Processed fairly and lawfully
  2. Processed for limited purposes
  3. Adequate, relevant and not excessive
  4. Accurate and up-to-date
  5. Not kept longer than necessary
  6. Processed in accordance with the data subject's rights
  7. Secure
  8. Not transferred to countries outside the European Economic Area (EEA) without adequate protection.

People who want to emigrate to, or obtain a visa for, a number of countries, including Australia, Belgium, Canada, Cayman Islands, New Zealand, South Africa or the United States of America, require a Police Certificate. The certificate details whether or not the applicant has a criminal record in the United Kingdom and is required as part of the visa process by the respective high commission or embassy.

Certificates can only be processed by the ACPO Criminal Records Office (ACRO) and applications should not be returned to Cheshire Constabulary.

Apply for Police Certificates

You can apply for Police Certificate online or by post.

Information about how to apply for Police Certificates.

It is evident that there are significant attempts to obtain money fraudulently from the insurance industry and this is a criminal matter. The Association of Chief Police Officers (ACPO) and the Association of British Insurers (ABI) work together to address this problem. A 'memorandum of understanding' is in place to facilitate the exchange of information between ACPO and the ABI, which adheres to strict guidelines to ensure data protection compliance.

Insurers may request information from the police about a reported crime/loss of property, where the insurer has a specific reason to check a related insurance claim. The insured person must, in most cases, give their consent to the release of the information, and can also have a copy of the information which is supplied to their insurance company.

ACPO and the ABI memorandum of understanding

Making a request

Please forward all requests via the ACPO/ABI-MOU to:

Data Protection Compliance Officer
Information Management
Cheshire Constabulary
Clemonds Hey
Oakmere Road

You can apply for the deletion of records from the Police National Computer (PNC), National Fingerprint Database (IDENT1) and the National DNA Database (NDNAD) under the ‘Record Deletion Process’ as defined in guidance issued by the National Police Chief's Council in the document 'Deletion of Records from National Police Systems'

For further information, please visit ACRO.

The Force Nominated Disclosure Officer will be responsible for receiving and validating requests for disclosure of information for family proceedings.

They will carry out various checks on Cheshire Police databases, the Police National Computer system and other relevant and related databases / systems in order to extract the relevant and accurate information.

Where appropriate and necessary the disclosure officer will attend meetings and consult with area representatives and/or the Force Solicitor in consideration of the determination of a request.

Making a request

Should a solicitor wish to make a request for information relating to Family Court Proceedings, they should first obtain the typed/stamped court order requesting Cheshire Constabulary to release information for Family Court proceedings and send it, together with a full covering letter to:  

Cheshire Constabulary
Nominated Disclosure Officer
Information Management Unit
Clemonds Hey
Oakmere Road

Requests for information must be made as far in advance of court proceedings as possible. We advise a minimum of 10 workings days required to complete these requests.

Should information be disclosed, we will request payment by invoice shortly after. For fees charged by Cheshire Constabulary please refer to the Fees and Charges Handbook.

Solicitors making general enquiries relating to family court proceedings, should email:

Sensitive information should not be sent from non secure mailboxes.