Appeals Procedure

If you are not happy with the information you have received or your request has been rejected you have the right to appeal against the decision.

We have appointed an independent appeals officer who you can contact using the methods below.

By letter

FOI Appeals Officer
Information Compliance Unit
Cheshire Constabulary Headquarters
Clemonds Hey
Oakmere Road

By phone

01606 616556

By email

[email protected]

When you contact them you need to state why you are not happy with the information you have received or the decision made in your particular case.

Please ensure your correspondence contains your name, address and full details of your appeal. It will also be helpful if you include a telephone number which you can be contacted on in case of any queries.

How long will an appeal take?

Appeals can be very complex and it is important that the appeals officer looks at every aspect of the appeal. However, you will receive a response to your appeal within 20 working days from receipt of your dissatisfaction.

What can I do if I’m still not happy with the response to my appeal

If you are not happy with the response to your appeal you can contact the Information Commissioner. The Information Commissioner is an independent regulator of the Freedom of Information Act 2000. His office is based in Wilmslow, Cheshire and individuals can contact him to request a decision in any particular case.

The Commissioner has wide powers to inspect records held by a Public Authority to enable him to reach a decision on whether the particular Public Authority has complied with the law. The Commissioner can be contacted:

By letter

Information Commissioner's Office
Wycliffe House
Water Lane

By phone

01625 545700