Advice and Support for Witnesses

We're here for justice

  • We will record and investigate crimes reported to us and, should a decision be made to stop any further investigation, we will explain the reason why to the victim
  • We will support witnesses, providing information about giving evidence and the court process
  • If our investigation does not conclude with a court appearance, we will explain what has happened to the victim
  • We will update you on the outcome of your case as soon as we can and as a maximum within three working days.

Helping to deliver justice

Before the courts can find someone guilty or not guilty of a crime, they need to hear and consider the evidence provided by witnesses.

If you are asked to be a witness in a trial or a hearing in court, you play a vital part in delivering justice.

By making a solemn promise to tell the truth and by giving your evidence in court, you make it possible for the magistrates (or the judge and jury if you are called to be a witness in the Crown Court) to understand what really happened.

Why would you be asked to be a witness?

You may be asked to be a witness if you:

  • Know something about a particular crime, incident or dispute, for example, because you saw it happen
  • Have specialist knowledge on a subject that would be useful in deciding the facts in a trial (you will then be an expert witness)
  • You know one of the people involved in a case (you will then be a character witness). You would be asked to answer questions about, for example, how well you know the person and whether he or she is trustworthy.

What is it like to be a witness?

You may not know what to expect if you are called as a witness - or you may find it very different from what you expected.

This site will help prepare you for what will happen. It explains:

Remember: If you have given a statement you may be asked to go to court to give evidence. If you are asked, then you must go to court.

If you have any problems or concerns about going to court, you must let the person who asked you to go to court know as soon as possible. If you have to go to court but the court does not think that you will go voluntarily, they may issue a witness summons against you. If you still fail to go to court without a good reason, the court could find you ‘in contempt of court’ and issue a warrant for your arrest.

Going to court as a witness

The Ministry of Justice has produced a series of videos to help and advise victims and witnesses, who may have been asked to give evidence in a court case. An introductory video can be found below:

For more videos like this, visit the Ministry of Justice's youtube channel.

Useful contacts


Address: Freepost 1111, London N1 0BR
Phone: 0800 1111
Operates a free, 24-hour helpline for children who need counselling, advice or help with any kind of problem.


Children's Legal Centre

Address: University of Essex, Wivenhoe Park, Colchester, Essex CO4 3SQ
Phone: 01206 872466
Email: [email protected]
Offers advice by telephone, letter or email on matters of law and policy affecting children in England and Wales.


Citizens Advice Bureau

Phone: 0300 332 1000

Can put you in touch with useful and local organisations. Look in your phone book for the address and telephone number of your nearest branch.


Cheshire CARES

The Cheshire CARES website was developed to provide a single place for local and national information about the support, information and guidance available to victims of crime in Cheshire