What should I do during a robbery?

Being the victim of a robbery is often a traumatic time. Hopefully this will never happen to you but if you do find yourself involved in a robbery situation here is some advice to try and keep you safe:

  • Stay calm and try not to panic
  • Do not take risks. Avoid sudden movements and explain any overt actions you are about to make. An armed criminal can be unpredictable and/or ruthless.
  • Do not reach for pockets, handbags or activate a hold up alarm unless you are certain you can do so without being seen
  • Do not ‘have a go’. Goods and cash can be replaced. Your safety and that of your colleagues and customers is paramount
  • Do exactly as you are told
  • Do not become involved. Avoid confrontational eye contact with the raider
  • Walk away from the immediate area, but only if there are barriers between you and the offenders.

What should I do afterwards?

  • Contact the police on 999
  • Give them any descriptions of the offender(s) and the vehicle and let them know whether anyone has been injured
  • Secure the premises and stop trading. This gives the police the best possible chance of finding forensic evidence.

Raid Control

Cheshire Constabulary supports Raid Control, a national crime reduction initiative that aims to raise security standards in retail premises, thereby reducing the potential for commercial robbery and creating safer working environments.

Raid-control accreditation

To achieve Raid-control accreditation, retailers need to complete five standards;

  1. Have staff trained in raid awareness
  2. Have cash management systems in place
  3. Have time delay systems in use
  4. Have camera(s) in operation 
  5. Make sure stolen cash is traceable by using money staining equipment.

For more information, please go to Raid Control's website