Advice to Festival goers

Keeping yourself and your belongings safe

  • Security will be tight.  This event is ticket only and festival goers must be over 18
  • Be aware of your surroundings  and remember that you are safer in a group
  • Look after your belongings. Make sure you keep your mobile phone and wallet/purse safe and out of sight
  • Don’t risk having your mobile snatched. Use your phone in well-lit areas and keep it safe
  • Do not have valuables in tents whether you are in the tent or not. Please make use of the cloakroom, which is being provided by the event organisers. This will be available in the main arena during the event
  • Do not leave valuable items on display in your car.

Lost property

  • Lost property is being dealt with by the event organiser
  • If you discover any lost property over the weekend please hand it into the lost property tent on the site
  • If you want to report any stolen property please visit the lost property tent before reporting it to the police.

Drugs and weapons

  • Drug use will not be tolerated and positive action will be taken by police
  • Place any drugs or weapons in the bins provided at the entrance
  • Drugs dogs will be used and searches will take place
  • Anyone found with drugs, having not placed them into the bins at the entrance, will be dealt with by police.
  • There are a lot of controlled drugs that are designed to look like one thing but are in fact something completely different. If you are planning to use controlled drugs ensure you manage your dosage. Tell your friends if you are taking any controlled drugs. Look after any of your group who have taken controlled drugs / alcohol
  • If you feel unwell or unusual then seek immediate help.


  • The Challenge 21 scheme will be in operation on site. Festival goers can expect to be asked for photographic proof of age
  • Drink in moderation to ensure you remain alert and aware of your surroundings
  • Don’t drink or use drugs and drive. You will be prosecuted
  • Make sure you have a designated driver arranged before the event who will stick to soft drinks
  • Remember to drink plenty of water, especially if the weather is hot.

Please note that Halton and Warrington are ‘Alcohol Free Zones.’ This means that the drinking of alcohol in the street outside the event will not be tolerated. Police will take positive action against anyone found to be drinking in the street

Local Community

  • Remember that the site lies in a residential area
  • Please be respectful towards neighbouring properties as you enter and leave the site
  • Positive action will be taken against anyone causing disruption to the local community
  • Remember to follow traffic signs to the event.  This will help to free up other roads in the area for residents
  • Only park in the designated car park. Any vehicles left unattended within tow-away zones will be removed
  • Also note that the majority of the A56 outside the event will be designated a ‘No Pedestrian’ zone over the course of the weekend. This means that ticketholders will not be allowed to walk alongside that section of the road either before, during or immediately after the event. This is to ensure the safety of those attending the event.

Report a crime:

To report a crime during the event please visit the on-site police station, which will be in the event arena. This will be clearly signposted.

You can also contact Cheshire police on 101 or Crimestoppers, anonymously, on 0800 555 111.

Travel and Transport

  • Please make use of the public transport or the shuttle bus services that are running to the event from Liverpool, Manchester, Warrington. For further details of these bus services visit the official Creamfields website.
  • For all other travel and transport advice please visit the advice for motorists section.

Also in this section

Reporting crime at Creamfields

To report a crime during the event, please visit one of the on-site police stations, one will be situated at the North entrance and one will be situated at the campsite village. These will both be clearly signposted.

You can also contact Cheshire Police on 101 or Crimestoppers, anonymously, on 0800 555 111.

If someone (including yourself) is in immediate danger or if a crime has been committed and the offender is on the premises or near the area always dial 999.