Lost and Found

Lost Property

We will always do our best to reunite people with lost possessions. However, if you have lost some property it may be that Cheshire Constabulary is not best placed to help you.

What should you do?

The first thing you should do if you have lost something is try to re-trace your steps, you should contact any premises you have visited to see if the item has been found there, most businesses like those listed below have a lost and found property procedure that they follow:

  • Licence premises (pubs, nightclubs)
  • Private premises (house, hotel, hostel)
  • Taxis
  • Public transport (trains, buses, trams)
  • Business premises (shops, supermarkets)
  • Educational premises (schools, universities, colleges)

How Can I Report Lost Property?

Following a national review of Lost Property Services the Police Forces of England and Wales have ceased general Lost Property Reporting with effect from 1st October 2018.

General Lost Property:

If you wish to report a general item of lost property e.g purse, wallet, mobile phone, clothing, keys, pedal cycle please follow the link below. This provides guidance on where specific items can be reported and also where you can obtain a reference number should you need one for insurance purposes.

Lost Property Advice

What Lost Property Items Can I report to the Police?

The following items can be reported over the phone on 101 or in person at a Police Station.

  • Cash
  • High value jewellery
  • Hazardous items
  • Weaponry
  • Non-UK passports

If you lost your property when you were outside of Cheshire you should contact the police force for that area to report the matter.

Specialist items

In certain cases lost property should be reported in a specific way.  The following items should be reported as described:

Driving licences

If you lose your driving licence you should contact the DVLA to report it, stolen licences should also be reported to the Police on 101.

Bank Card 

If you lose your Bank or Credit card you should contact your bank immediately and report it so that the card can be cancelled.

Identity Card

Lost identity cards should be reported to the issuing organisation.

Blue Disabled Badges

Misplaced or lost badges should be reported to local council that issued them.

Mobile Phones

If you lose your phone, you should contact your service provider as soon as possible to have your phone blocked. Contact details can be found on your mobile provider’s website.

If phones are handed in to the police, they are checked against the UK National Property Register to see if they can be reunited with their owner.  If you have not already done so, you should register your phone to this database by visiting the Immobilise website, as it will increase the likelihood of your phone being returned to you if it is lost and handed in.

Pet Dogs

If you lose your dog call your local Council, the dog warden may have picked your dog up as a stray.  You can also call the local vets or refuge centre to see if your animal has been handed in.


If your Passport is lost or stolen you can report it at any Police Station.

In order to complete the report it is necessary to provide proof of identity please ensure you bring at least one the following when you attend:

  • Driving Licence
  • Recent Utility Bill (dated within the last 3 months)
  • Bank Statement (dated within the last 3 months)

It is advised that the loss is also reported to the Identity and Passport Service (IPS) for UK Passport losses or thefts, or to the relevant Embassy/Consulate in the UK for EU and Foreign National Passport losses or thefts.

Found Property

What Should I Do With Property I Have Found?

Please take found property to a Police Station at your earliest convenience where it will be received and recorded.

How Can I Report Stolen Property?

Stolen Property can be reported over the phone on 101 or in person at a Police Station.

Can you help with getting back my property from my partner who I have split up from?

Unfortunately the Police cannot help in this situation as it is a civil matter, please seek advice from a solicitor.