Police Community Support Officers (PCSOs)

Becoming a PCSO is a demanding job with lots of responsibility. Every day you will make a difference, making your community stronger and safer. You will be a critical part of the force and the local community.

The Role of a Police Community Support Officer (PCSO)

PCSO's work at the heart of the community, operating as part of a team alongside Police Officers, to offer a visible and reassuring presence to the streets.

The role of a PCSO is both a varied and a demanding one. Each day brings new challenges, from engaging with the community to dealing with anti-social behavior, PCSO's will provide support to the frontline. It is essential that you have the drive and desire to make a difference.

As a PCSO, one of your key activities will be to engage with the local community to instill reassurance and to work with the local community to tackle issues of local concern.

As a PCSO you will:

  • Deal constantly with members of the public
  • Build links with employers and business and community leaders
  • Deal with nuisance offences such as street drinking or begging
  • Be given some limited powers suited to your role.

As a PCSO you will not:

  • Have powers of arrest
  • Be able to interview or deal with prisoners
  • Investigate serious crime
  • Carry out the more complex and high-risk tasks that Police Officers perform.

Other activities you could be involved with:

  • Dealing with minor offences and protecting crime scenes until police officers arrive
  • Providing a visible presence within the community by conducting patrols
  • Offering early intervention to deter people from committing offences
  • Providing support for front-line policing
  • Providing crime prevention advice
  • Liaising with key people in the community, such as religious and business leaders
  • Collecting CCTV evidence
  • Providing low-level crime prevention and personal safety advice
  • Carrying out low-level missing person enquiries
  • Acting as professional witness, attending court when needed
  • Supporting crime prevention
  • Engaging with young people
  • Interacting with schools.

Although PCSOs do not have the same powers as regular police officers, they still carry a lot of responsibility, and play a critical role in reducing crime.

A PCSO will need to communicate effectively and calmly in difficult situations.  

All Cheshire PCSO’s are fully trained and equipped. There is an initial eight weeks training programme followed by five weeks shadowing of experienced officers and specific training days. After this training period is complete you will be required to patrol alone.

Further information

For any information about the recruitment process please email mfss.resourcing@cheshire.pnn.police.uk stating the force in which you are interested in joining.